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Automotive Service Advisor

Job in Elgin, Kane County, Illinois, 60122, USA
Listing for: Biggerschevy
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Here at
Biggers Auto Group
, we are looking for a
Service Advisor
to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience.

We will provide all the tools, personnel and support for success. We will train some one with great customer service skills and a willingness to learn.

Benefits We Offer Our Service Advisors:
  • FREE Health Insurance
    • Dental and Medical
  • 401K Plan
  • Paid Vacation
  • Paid Holidays
  • Competitive Pay Structure
  • Pay Range of 40k to 95k yearly
Responsibilities of our Service Advisors
  • Greet customer as theyarrive on the service lane.
  • Preform walk around inspection.
  • Provide customer with maintenance needs based on menu and inspection.
  • Provide estimate on completion times and prices.
  • Keep customer updated of repair progress.
  • Perform redelivery upon vehicle completion.
Qualifications forour Service Advisors
  • Enthusiastic with high energy throughout the workday
  • Outgoing and friendly, especially while handling objections
  • Quality customer service skills and sales track record
  • Strong interpersonal and communications, in-person and over the phone
  • Persuasive and able to overcome customer objections during the sales process
  • Persistent, competitive and good work ethic
  • Focuses on the customer’s needs to enhance dealership and personalsales
  • GM or Mazda Experience a Plus
  • Reynolds Experience a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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