More jobs:
Client Relations Specialist
Job in
Elgin, Kane County, Illinois, 60122, USA
Listed on 2026-10-05
Listing for:
Prevueaps
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: Elgin, IL
Compensation: $20-$25/hour, based on experience + Commission!
Schedule: 40+ hours weekly | Monday through Friday | 7:30 AM-4:30 PM
Build relationships. Keep customers informed. Help our service team stay on track.
Advantage Contractor Solutions is growing our Elgin team and looking for a personable, organized, and dependable Client Relations Specialist who enjoys working with people and knows how to keep things moving in a busy service environment.
What We Offer- 75% Company-covered Health Insurance for the Employee
- Up to 50% Company-covered Health Insurance for the Dependents
- 50% Company-covered Dental Insurance
- 50% Company-covered Vision Insurance
- 401K Retirement program with 1.5% company match
- $25k Life Insurance
- Paid vacation time depending on experience and tenure
- Six paid holidays annually
- Ongoing professional development
- Minimum 1 year of customer service or client relations experience
- Experience in HVAC or any trade is a big plus
- Service coordination or dispatching experience is preferred
- Professional phone presence
- Strong interpersonal and written communication skills
- Ability to organize and prioritize multiple tasks at once
- Comfortable adapting to last-minute scheduling changes
- Solid computer skills and ability to learn new systems
- Familiarity with Service Titan is a plus
- Reliable, detail-oriented, and able to work well as part of a team
- Genuine commitment to providing an excellent client experience
- Serve as a primary point of contact for customers by phone and email
- Build positive relationships with new and existing clients
- Coordinate service appointments based on customer needs and technician availability
- Dispatch field technicians and communicate schedule updates throughout the day
- Follow up with customers regarding appointments, service needs, and outstanding questions
- Update customer accounts, appointment details, and service information in company systems
- Communicate closely with technicians, sales representatives, and office team members
- Assist customers with questions and work toward timely, professional resolutions
- Adjust schedules as priorities change and help keep daily operations running smoothly
- Deliver a consistently friendly and professional customer experience
Candidates will be required to pass a background check upon being given a conditional offer of employment
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×