Technical Enrollment Coordinator
Job in
Elgin, Kane County, Illinois, 60122, USA
Listing for:
Elgin Community College
Full Time, Apprenticeship/Internship
position
Listed on 2026-01-01
Job specializations:
-
Education / Teaching
Education Administration, Bilingual
Salary/Wage Range or Industry Benchmark: 41926 - 55901 USD Yearly
USD
41926.00
55901.00
YEAR
Job Description & How to Apply Below
About ECC
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person‑students, staff members, faculty members, and campus visitors‑feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work
Schedule
Typical schedule:
Monday and Thursday 8:00 AM-5:00 PM, Tuesday and Wednesday 10:00 AM-7:00 PM, and Friday 8:00 AM-4:00 PM. Schedule subject to change based on departmental needs or special events.
Rate of Pay
This is a Full‑Time Support Staff position at grade 12 with an annual salary range of $41,926 to $55,901. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits:
- Medical, Dental, Vision Insurance
- Life and Long‑Term Disability Insurance
- Flexible Spending Account (FSA, DCA, Commuter)
- Retirement Plans (Pension, 457b, 403b)
- Time Off with Pay
- Professional Development/Expense
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Sick Banks
FLSA Status
Non‑Exempt
Grant Funded
No
Job Summary An employee in this classification performs work of moderate difficulty by providing leadership to the team through scheduling, orienting and providing exemplary customer service to students. Work involves the ability to troubleshoot registration issues and to orient students on registration. General supervision is received from the assigned manager.
Required Knowledge, Skills & Abilities
Associate degree or equivalent combination of training and experience.Working skill in professional interactions to be applied to a variety of individuals with differing education, ethnic and socio‑economic backgrounds.Working skills in verbal and written communication.Working skills in team leadership, organization, scheduling and decision making.Good knowledge of MS Office Suite.Must be available to work a flexible schedule, including evenings and weekends when required by the department’s needs.Desired Knowledge, Skills & Abilities
Essential Duties
Provide oversight for the daily operations and workflow of First Stop. Provide direction and training for staff and student worker(s); ensure coverage and coordinate responses to access
ECC issues and resolutions.Respond to inquiries in all modalities of communication; train students to navigate the website; respond to questions and guide students and staff regarding use of access
ECC services and facilitate utilization of college resources through referrals to appropriate services and personnel.Identify and propose resolutions to access
ECC issues in collaboration with business analyst.Serve as liaison to web designers regarding accuracy of data and development of web services.Develop and implement communication that will assist students and staff with enrollment services utilizing relevant and up‑to‑date technology.Maintains required training, licensure and/or certifications.Maintains confidentiality of privileged adheres to applicable privacy laws.Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co‑workers during times when the division is short‑staffed or experiencing an increased volume of work.Adheres to department guidelines for attendance and punctuality.Other Duties
May be required to provide back‑up for registration, as needed.May be required to work evenings and Saturdays during peak periods of registration and special events, i.e., orientations and graduations.Perform other job‑related duties as assigned which pertain to the job description.Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.Physical…
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