Ambulance Dispatcher

Apply for the Ambulance Dispatcher role at A-TEC Ambulance, Inc.

$19.00/hr - $23.00/hr

A-TEC Ambulance, Inc. is a private Chicago ambulance company providing non‑emergency and emergency ambulance services and transports to major hospitals and nursing homes in the Chicagoland area. With over 35 years of service, we pride ourselves on integrity, patient care, and commitment to growth.

We seek a reliable dispatcher who serves as the communication hub for emergency and non‑emergency calls. The ideal candidate is an excellent communicator who remains calm under pressure, understands medical terminology, can multi‑task and act with minimal supervision to ensure timely and accurate information transmission.

• Receive emergency and non‑emergency calls and record significant information.
• Address problems and requests by transmitting information or providing solutions.
• Receive and dispatch orders for products or deliveries.
• Prioritize calls according to urgency and importance.
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations.
• Monitor the route and status of field units to coordinate and prioritize their schedule.
• Provide field units with information about orders, traffic, obstacles and requirements.
• Enter data in computer system and maintain logs and records of calls, activities and other information.

• Proven experience as a dispatcher or relevant position.
• Medical terminology coursework or field work.
• Tech‑savvy with knowledge of relevant methods (CAD).
• Fast typing with experience in data entry.
• Knowledge of procedures and guidelines for emergency situations.
• Proficient in English (oral and written).
• Outstanding organizational and multi‑tasking abilities.
• Active listener with excellent communication skills.
• Sound judgement and critical thinking.
• High school diploma.

Entry level

Full‑time

Other

Hospitals and Health Care