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Senior ServiceNow BPC — CSM​/TPSM & Onboarding Lead

Job in Elgin, Kane County, Illinois, 60120, USA
Listing for: CO1000 CDW, LLC
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Business Analyst
Salary/Wage Range or Industry Benchmark: 132000 - 193000 USD Yearly USD 132000.00 193000.00 YEAR
Job Description & How to Apply Below

CDW is seeking a Service Now Business Process Consultant (BPC) – CSM & TPSM to lead functional design for the MyCDW transformation. You will translate customer service, onboarding, managed services, and account management requirements into scalable Service Now processes and designs.

You will partner with stakeholders and architects, challenge unnecessary customization, and define future-state operating models and onboarding workflows, ensuring best practices and enterprise-wide standards across

This opening is for the Senior Service Now BPC — CSM/TPSM & Onboarding Lead role at CO1000 CDW, LLC.

The Senior Service Now BPC — CSM/TPSM & Onboarding Lead role at CO1000 CDW, LLC is now open for applications in IL, United States.

Join us at CO1000 CDW, LLC as our next Senior Service Now BPC — CSM/TPSM & Onboarding Lead in IL, United States.

We are currently recruiting a Senior Service Now BPC — CSM/TPSM & Onboarding Lead for our team in IL, United States.

Position Requirements
10+ Years work experience
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