Senior Manager, SaaS Product Support
Listed on 2026-11-05
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IT/Tech
Relativity is seeking a Manager, Product Support in Illinois for a hybrid, full-time role. You will lead a team delivering 24x7x365 technical support, drive performance, and align with product and engineering to resolve complex issues.
The role emphasizes people management, coaching, and strategic use of AI tools to improve resolution times and service quality. Strong SaaS and ticketing experience are essential.
As a Senior Manager, 24/7 SaaS Product Support, you will play an important part at Relativity in IL, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in IL, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 132..
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