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Senior Service Delivery Leader – MSP Operations & Governance

Job in Elgin, Kane County, Illinois, 60120, USA
Listing for: Ensono
Full Time position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    Change Management, IT Project Manager
Salary/Wage Range or Industry Benchmark: 96000 - 145000 USD Yearly USD 96000.00 145000.00 YEAR

Job Description & How to Apply Below

Ensono is seeking a Senior Service Delivery Manager to own end-to-end service delivery for complex, multi-service accounts. You will ensure SLAs, SLOs, KPIs, and contractual commitments are met while acting as the client’s trusted operational advisor and collaborating across delivery, support, and account teams.

You will lead governance forums, incident management, change coordination, and continuous improvement initiatives, partnering with executives and stakeholders to deliver business

The Senior Service Delivery Leader – MSP Operations & Governance position in the IT & Technology field is open for applications.

We are seeking a motivated Senior Service Delivery Leader – MSP Operations & Governance to join Ensono in Downers Grove, IL, United States.

Consider building your career as a Senior Service Delivery Leader – MSP Operations & Governance at Ensono.

We have an opening for a Senior Service Delivery Leader – MSP Operations & Governance in Downers Grove, IL, United States within IT & Technology.

Position Requirements

10+ Years work experience
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