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Senior Manager, Customer Success — Enterprise

Job in Elgin, Kane County, Illinois, 60290, USA
Listing for: Turn
Full Time position Listed on 2026-11-09
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR

Job Description & How to Apply Below

Position: Senior Manager, Customer Success — Enterprise Growth

Turn is seeking a Senior Manager, Customer Success to own the post-sale experience for enterprise customers, from onboarding through renewal and expansion. You will lead a team of three CS Associates while managing a strategic book of accounts and partnering with Compliance, Operations, Product and Sales to drive value and scalable processes.

You’ll help customers run compliant screening programs, develop playbooks, establish escalation frameworks and report on CS metrics.

This posting is for the Senior Manager, Customer Success — Enterprise Growth role at Turn, based in Chicago, IL, United States.

The Senior Manager, Customer Success — Enterprise Growth role at Turn is now open for applications in Chicago, IL, United States.

Join us at Turn as our next Senior Manager, Customer Success — Enterprise Growth in Chicago, IL, United States.

Position Requirements

10+ Years work experience
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