Quality Assurance Supervisor

JOB DESCRIPTION KEY DUTIES & MAIN RESPONSIBILITIES

• Work with quality technicians, production supervisors, and the maintenance team to verify quality products are being produced following process and standards.
• Monitor all Manufacturing plant lines, rooms, mixers and conduct periodic direct observations and Quality Control checks.
• Strong floor presence
• Conduct or direct training of new employees.
• Verify completion of Daily Pre-Operational & HACCP checks and documentation completed and filed.
• Represent QA in daily 9:30am production meetings.
• Represent QA in ALL First Batch meetings - All Entities (new products and process reviews).
• Monitor lab monthly/daily calendar with events/tasks that need completion.
• Back up for QA techs during vacation, call‑ins and lunch shift coverages.
• Manage and oversee PFI Lab email requests.
• Align lab techs & monitor daily duties (assignments per shift hours).
• Outline each day’s expectations from receiving, production & shipping.
• Oversee all micro testing is shipped out on time to 3rd‑party lab.
• Manage all new products, inbound receivers, COA creation, micro releases, to shipping department.
• Assure all daily data entry is in lab notebook & Excel log for all testing results.
• Manage all lab supply orders in a timely fashion.
• Back up to all label approval checks.
• Investigate/troubleshoot when an item is out of specification.
• Responsible for day‑to‑day operation of the QA Lab.
• Responsible for Passover runs and USDA inspections.
• Responsible for QA Morning Stand‑up meetings.
• Assist with transfers from one warehouse to another.
• Assist with shelf‑life extension requests.
• Assist on all customer complaint requests: investigate/troubleshoot and provide resolution to CAPAs.
• Assist with 3rd‑party audits.
• Create work orders as needed for lab maintenance.
• Assist in all other duties as needed per company demands.
• Report any issues/concerns directly to a Supervisor, Manager and Director of QA.
• Perform other duties as assigned.

• 4+ years of lead or quality supervisory experience for food manufacturing.
• Prior leadership experience is required. The candidate must have demonstrated quality leadership and people‑management skills and exhibit strong interpersonal, verbal, and written communication skills.
• Must have a general knowledge of appropriate manufacturing quality assurance and control methods, processes, and equipment.
• Strong analytical and critical thinking skills are a must.
• Ability to coordinate multiple tasks in a fast‑paced environment.
• Self‑starter and self‑motivated.
• Ability to work as a team player.
• Willingness to work overtime as required.

Prolonged periods of standing and sitting at a desk and working on a computer.

Must be able to lift 50 pounds at times.

Must be able and willing to perform other duties or tasks as needed.

Occasionally as needed.

$60,000.00 + DOE

Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to medical, dental, vision, employer‑paid life insurance, STD/LTD, vacation/sick days/parental leave, 401(k), employee stock purchase plan, and pension.

Mantrose Haeuser co., Inc./Profile Food Ingredients is an Equal Opportunity Employer and is willing to provide reasonable accommodation to qualified individuals with disabilities, unless doing so would cause undue hardship.

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