Adoption & Resource Consultant

What you’ll do

• Ensure animal spaces are clean and that our animals are thriving both mentally and physically.
• Be the friendly face that greets visitors and assists them in finding their new family member.
• Use a variety of computer programs to provide superior service and process animal adoptions.
• Share all the details about our incredible programs and upcoming events.
• Maintain a welcoming environment for both animals and visitors.

• A loud (and sometimes messy) and lively environment with animals of all sizes and characters.
• To follow all safety protocols to the letter. We do work with animals after all.
• A mix of indoor and outdoor activities daily.
• To stay active. You’ll be walking, standing, and lifting (occasionally) up to 50 lbs. with help throughout your day.
• To love being a big part of countless joyous moments with happy families.

• Becoming an integral part of our animals’ daily lives; working hands-on with cats, dogs, kittens, and puppies seeing their silly quirks and personalities emerge.
• Playing an instrumental role in bringing families and their new furry family members together.
• Our Consultants start at $16/hour. Add another $1/hour for Spanish fluency.
• Accruing Paid Time Off for every hour you work and being eligible for Holiday Pay.
• Getting a head start on saving for retirement with our 401(k) program (must be 21 years old).
• Our Employee Adoption discount because love at first sight happens a lot around here!
• The wide variety of services our Employee Assistance Program offers to help you manage life’s curveballs.
• A flexible, part-time schedule including weekdays, weekends, and holidays. This role’s hours are Monday through Friday: 8 am – 7:30 pm, Saturday: 8 am – 7:30 pm, and Sunday: 8 am – 6:30 pm.

• At least a year of professional customer service experience.
• Adaptability & willingness to regularly work at both locations.
• Strong communication skills that showcase warmth and inclusivity.
• High comfort level learning new software programs.
• Professionalism even in high-emotion situations.
• A natural ability to juggle tasks and prioritize.