Budtender

Description

Job description: Bud tenders at High Haven are the employees with the highest level of customer interaction. They will assess the customers needs and wants, provide a curated list of potential products, and accurately process the sale, while providing the highest level of customer service and salesmanship. Bud tenders function as an important part of a team, and will occasionally assist in other departments.

Responsibilities

• Facilitate and process sales of cannabis and cannabis products
• Provide top notch customer service
• Work with customers and patients to curate a purchase based on their individual needs, while providing education on the use of those products
• Ensure compliance by adhering to company policies and best practices
• Perform inventory counts
• Complete non-sales downtime duties such as cleaning, organizing, and special projects
• Assist with community engagement
• Operate with integrity and honesty
• Ensure the safety and satisfaction of all customers and staff
• Assist in other departments within the facility
• All other duties as assigned by supervisor

Requirements

Requirements

Education, Training, and Certifications

• High School Diploma or GED required
• Advanced education preferred
• Cannabis related certifications, courses, or trainings a plus
• Must complete all trainings provided by management
• Must complete yearly training requirements, including Responsible Vendor Training and other courses provided by High Haven.

Skills and Experience

• Demonstrate passion to serve the medical and recreational cannabis community
• Knowledge of cannabis and cannabis products
• Experience in retail or other sales
• Strong operational skills in fast-paced and customer service environments
• Knowledge of effective inventory management
• Proficient with computers and technology, including Microsoft 365 programming and POS systems
• Able to count back change quickly and precisely
• Ability to communicate clearly and concisely
• Capable of multitasking during high traffic times
• Operates best as a part of a team

Physical Requirements

• Must be at least 21 years of age
• Must be able to stand and walk for long periods of time
• Ability to lift up to 50 lbs

Schedule and Availability

• Regular
  
  Hours:
  
  Shifts for this position are available during the day, afternoon and evening, including weekends and some holidays.
• Additional
  
  Hours:
  
  additional hours may be requested in the event of staff shortages or special events