Medical Admin​/Scheduler – Telehealth

Position:
Medical Admin/Scheduler

Location:

Remote/Telehealth

Pay Rate:
Vary depending on location

• Obtains examiner availability, builds examiners schedules, looks for scheduling issues and check case that the Zoom link is correctly added into MDE4
  
  VETS
• Call veterans 5 days and 1 day before scheduled exam date to confirm appointment and make sure veteran can access the Zoom link
• Assist veteran to use Zoom for TH appts and test the link on the platform they will be using
• Informs Operations Managerofanyerrorsfoundandescalatesto   as necessary.
• Documents all contacts with veterans in veteran connect in the case
• Assist in getting the veteran and examiner to connect as needed
• Assist with rescheduling appointments

• High school diploma or GED required
• Scheduling experience preferably in a medical setting
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Must be detail-oriented and highly organized
• Firm grasp on administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality
• * Ideal candidate resides in Eastern or Central time zones.

PHYSICAL REQUIREMENTS The employee is frequently required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 20 pounds and occasionally lift or move 50 lbs. The employee may be required to transfer and/or treat those who are wheelchair bound.

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at  If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance.

You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.