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Hybrid Help Desk Analyst — User‑Focused IT Support Pro

Job in Elizabeth, Union County, New Jersey, 07201, USA
Listing for: STI
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

STI is seeking a Help Desk Analyst - Level 2 in Mercer County, NJ, for a 6+ month hybrid role. The candidate will resolve elevated software and procedural issues for internal and external users, with a strong emphasis on communication.

Responsibilities include logging incidents, providing first-line support, and updating documentation. Training is on premises, with after-hours shift expectations and 3 days onsite/2 days remote post‑training.

We are seeking a motivated Hybrid Help Desk Analyst — User‑Focused IT Support Pro to join STI in NJ, United States.

The advertised compensation is 45.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Help Desk Analyst — User‑Focused IT Support Pro role in the description above.

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