Senior Field Service Technician

Senior Field Service Technician

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At ABB, we help industries outrun - leaner and cleaner. Progress is expected for you, your team, and the world. As a global market leader, we provide the resources to make it happen. Growth requires grit, but at ABB you never run alone. We run what runs the world.

This position reports to the Service Manager.

ABB Smart Power delivers energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure, and commercial buildings. Technical teams partner with industry partners to deliver advanced solutions supporting rapid growth, energy transition, and sustainability. The portfolio includes industrial circuit breakers, low voltage systems, motor starting applications, safety devices, UPS solutions, and the ABB Ability Energy Manager platform.

• Specialize in installation, maintenance, troubleshooting, and repair of critical power systems including UPS, PDU, STS, and related systems.
• Ensure continuous, reliable operation of mission critical infrastructure for data centers, hospitals, telecommunications, and other environments requiring uninterrupted power.
• Perform service tasks, identify technical problems, and conduct analysis through remote or onsite activities across service categories (installation, commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades, retrofits, end of life services, replacements, etc.).
• Contribute to customer satisfaction by executing service work per orders and expectations, building relationships, understanding needs, and communicating new sales opportunities internally.
• Coordinate, prepare, and ensure materials, parts, and equipment are available and meet quality standards for service activities.
• Proactively identify potential equipment failures and request corrective actions. Troubleshoot failures and make recommendations to prevent future issues.

• Bachelor's degree in Electrical Engineering or Technology with 4+ years servicing critical power equipment, or Associate's degree with 6+ years, or High School Diploma or GED with equivalent 8 years experience.
• Electrical licenses or certifications (Journeyman Electrician, NICET, NFPA
  70E, OSHA 10 or 30).
• Experience installing, maintaining, troubleshooting, repairing critical power systems (UPS, PDU, STS, etc.).
• Advanced ability to write test plans, scope of work, and detailed test reports.
• Valid U.S. driver's license.
• Prior work authorization to work for ABB in the U.S.

Remote (New Jersey)

We want you to bring your full self to work - your ideas, energy, ambition. You will have tools and freedom to grow skills, shape your path, and take on meaningful challenges. Your work creates visible impact every day.

ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race or ethnicity, protected veteran status, or other characteristics protected by law.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if unable or limited in using ABB's career site. Requests can be made by calling or emailing  Resumes and applications will not be accepted via this method.

Applicants may review the plan of a particular ABB facility between 9:00 a.m. and 5:00 p.m. EST Monday through Friday by contacting an ABB HR Representative at

Go to  and click Candidate/Guest to learn more.

• Choice between two medical plan options:
  Copay Plan or High Deductible Health Plan.
• Choice between two dental plan options:
  Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD DC (1X base pay).
• Voluntary life and AD DC – 100% employee paid up to maximums.
• Short term disability – up to 26 weeks, company paid.
• Long term disability – 60% of pay, company paid; can buy-up to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
• Parental leave – up to 6 weeks.
• Employee assistance program.
• Health Advocate support resources for mental behavior health, general health navigation, virtual health, infertility admission.
• Employee discount program.

• 401k savings plan with company contributions.
• Employee Stock Acquisition Plan (ESAP).

ABB provides 11 paid holidays. Vacation is allocated based on service years for hourly and non-exempt positions.

Salary range: $65,100 – $104,160 annually.

Apply today or visit  to learn more about us and the impact of our solutions worldwide.