Leasing Consultant​/Administrative Assistant

Description

Primary responsibility for greeting guests to the Leasing Office, answering phones, and providing outstanding customer service and making a positive first impression for the Community. This individual would work in various areas of the office assisting the on-site Manager and Asst Manager in various tasks as required.

• Greet all visitors into the Lobby.
• Show prospects around the property
• Sign leases, take payments, issue amenity key cards
• Upkeep of clubhouse and common areas
• Showing available apartments
• Move in/out inspections
• Creating, organizing & overseeing monthly or quarterly resident activities
• Give out applications for potential residents.
• Demonstrate a knowledge of the waiting list times, property layout and events.
• Make appointments for Manager and Assistant Manager
• Accurately input application information into the computer.
• Complete filing and collating of office paperwork
• Assist in maintaining the appearance of Lobby, Office Work Areas and occasionally Show Apartment Homes - including general cleaning such as dusting, vacuuming, and sweeping and notifying maintenance any needs.
• Keep a check on supplies for office
• Accurately applying rent and monies throughout the month.
• Assemble marketing brochures, newsletters and materials for community
• Assist in maintaining prospect / customer files
• Maintain customer database entering new and updated prospect/customer information
• Upkeep of files information
• Maintain work orders for maintenance staff – from inception to completion.
• Provide assistance to Manager and Assistant Manager in processing and preparing contracts for the customers’ signature as needed.
• Attend and actively participate in all departmental functions (e.g., weekly meeting, training (including role playing), and computer generated classes and sales software training as scheduled.
• Making post office and/or other errands.
• Other duties added as needed.

• Minimum high school graduate or its equivalency.
• Strong verbal and written communication skills.
• Availability to work special events.
• Previous apartment leasing experience preferred.

This is largely a sedentary role: however, most filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

This job operates in a professional office environment. This role routinely uses standard equipment such as computers, phones, photocopiers, filing cabinets and fax machines.