Sales and Repair Tech

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Job Description

Must be able to pass a drug and background check

1-3 Years Of Customer Service/retail Sales Experience Preferred

Repair experience is a plus but not required

Job Description

Must be able to pass a drug and background check

Looking for someone who has at least 1 year of commission sales history.

1-3 Years Of Customer Service/retail Sales Experience Preferred

Repair experience is a plus but not required

Comission on certain sales

Simple IRA offered as well.

Proven ability to learn new, required skills to ensure the best possible customer experience

Must have the ability and drive to continuously meet monthly sales goals

Basic computer skills

Strong organizational and time management skills

Able to keep your composure when faced with multiple deadlines

Great attention to detail

Ability to work well with others in a small, close knit team

Reliable transportation

Tasks and Responsibilities

Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand

Assist customers from initial check in process all the way through to the completion of their repair

Provide recommendations for problem resolution

Diagnose, troubleshoot and repair devices

Explain complex technical issues to customers in a non-technical, simple to understand manner

Provide repair and replacement estimates to customers

Provide additional recommendations for accessory up-selling

Ensure that all repairs meet or exceed uBreaki

Fix quality standards

Greet customers in a friendly, professional manner and maintain a positive work environment

Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit

Keep track of all devices and inventory while safeguarding all store stock

Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

Maintain the cleanliness and professional appearance of the store

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

UBREAKIFIX is an equal opportunity employer M/F/D/V

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Engineering and Information Technology
• Industries Computers and Electronics Manufacturing

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