Cloud IT Service Desk Specialist - 1st Line Support
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Quento Technologies S.A., the ICT arm of the Qualco Group, seeks a Service Support Expert to join the 1st Level Service Desk supporting a large-scale private AI cloud platform. You will be the first point of contact for customers and internal requests, logging, handling, and resolving or escalating incidents within approved service levels.
Your role includes incident triage, ticket logging, classification, prioritization, and end-to-end lifecycle management in alignment with ITIL frameworks.
We would love to welcome a new Cloud IT Service Desk Specialist - 1st Line Support to our group in KY, United States.
This role, Cloud IT Service Desk Specialist - 1st Line Support at Qualco Group, could be your next career step.
Are you ready to take on the Cloud IT Service Desk Specialist - 1st Line Support role at Qualco Group?
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