Director of Operations

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Regular Full-Time Executive Elk River, MN, US

14 days ago Requisition

Salary Range: $ To $ Annually

Ready to make a lasting impact? We're seeking an experienced operations leader to help shape the future of our organization through innovation, collaboration, and continuous improvement. Bring your expertise, inspire high-performing teams, and help drive the success of a growing community bank.

At The Bank of Elk River, we believe in the following core values:

• We put people first:
  Our customers, co-workers, and communities inspire us every day. We are dedicated to your success and believe that by building strong relationships, empowering our team to make decisions, and developing genuine connections, we all succeed.
• We build trust:
  Since 1885, trust has been the foundation of our business. Our unwavering commitment to integrity, honesty, and respect guides us today. You can count on us now and in the future.
• We pursue excellence:
  We embrace a culture of innovative thinking and continuous learning. We leverage diverse perspectives through communication and collaboration to deliver relevant progressive solutions that exceed expectations.
• We strengthen communities:
  We are driven to make a positive and lasting impact. By investing financial resources, sharing our expertise, and devoting our time, we strengthen the communities we serve.

Job Title:

Director of Operations

Department:

Operations

Reports To:

FLSA Status:

Exempt

Yes

SUMMARY

As a Director of Operations for The Bank of Elk River, you will serve as a key leader within the organization devising annual strategies, implementing operational efficiencies, driving digital-first methodologies, and advancing internal and external user experiences. You will have the opportunity to coach and develop employees while fostering a culture of collaboration and communication. As an experienced and detail-oriented manager, you will lead team members across lending and back-office operation areas.

To be successful in this role, you will need to have a deep understanding of bank operations, products, systems and lines of business including working knowledge of core banking platforms, deposit and loan origination platforms, teller processing platforms, check processing platforms and digital banking solutions. Additionally, the right candidate will be familiar with federal and state regulations as well as internal controls and standard banking policies.

SUPERVISORY RESPONSIBILITIES

Provides leadership and management to the Deposit Operations Manager, Loan Operations Manager, and Data Analyst. Responsible for the overall direction, coordination and evaluation of the departments, which includes planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Takes responsibility for subordinates’ activities. Develops subordinates’ skills and encourages growth. Continually works to improve management skills and make themselves available to staff.

KEY RESPONSIBILITIES

• Provides leadership and oversight of the bank’s operations departments, including Deposit Operations, Loan Operations, and Data Analytics, ensuring efficient workflows, quality service, employee development, and alignment with bank objectives.
• Reviews, analyzes, and enhances operational procedures and controls to improve efficiency, accuracy, consistency, and effectiveness while ensuring compliance with applicable laws, regulations, internal policies, audit expectations, and risk management standards.
• Oversee the administration, maintenance and operational support of various auxiliary banking platforms, including teller platforms, deposit and loan origination platforms, digital banking solutions, eSign systems, document platforms, and ensuring systems support department and bank-wide goals.
• Serves as a primary liaison with vendors, including Jack Henry, to evaluate solution effectiveness, coordinate enhancements, resolve issues, and ensure products and services continue to…