Patient Access Rep, E​/R Registration, part-time night

• Location Elkhart, IN
• Department E/R Registration
• Facility Elkhart General Hospital
• Schedule Part-time - Night - 2p-1030p; weekend and holiday rotation

Beacon Health System is hiring apart-time night shift Patient Access Rep position for our E/R Registration at Elkhart General Hospital in Elkhart, IN
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Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

We offer a wide variety of benefits for our employees, including:

• Medical, Dental, & Vision Insurance through Cigna
• Life Insurance
• 403(b) Matching Retirement Fund
• Competitive Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition and Certification Reimbursement
• Clinical Ladder Program
• Local and National Discounts

About
Elkhart
Hospital
Elkhart General Hospital is a not-for-profit hospital located in Elkhart, Indiana. Our full-service, 357-licensed-bed hospital has served the community for more than 100 years with a variety of services including:
Emergency Department; radiology; orthopedics; maternity, pregnancy and childbirth; behavioral health; imaging and lab; genetic counseling;da Vincirobotic surgery. As part of Beacon Health System, patients have access to providers not only at this location but can access resources and services from across the entire health system.

What You'll Do

You will report to the Supervisor or Manager and be responsible for admitting and registering patients for services in a professional and courteous manner while following established Beacon policies and procedures. You will complete pre-registration and registration activities, verify insurance coverage, accurately interpret eligibility responses, and communicate that information to patients. In addition, you will document interactions with patients and insurance companies, collect applicable co-payments and deductibles, obtain and verify insurance information, secure all required signatures, perform daily cash balancing procedures, and complete general clerical duties as needed.

Patient Access Representative Job Responsibilities

• Effectively incorporates add-on procedures in an efficient and timely manner.
• Enters patient information, including arrival time, appointment time, procedure, and other pertinent details into the Pager system to ensure patient location is visible to all department staff and to support quality assurance tracking related to patient wait times.
• Utilizes PHS and daily schedules to identify both pre-registered and non-pre-registered patients with appointments.
• Verifies patient demographics in PHS, reviews check-in itineraries for alerts, confirms order completeness, and accurately checks in pre-registered patients.
• Completes pre-registration and registration processes, including obtaining and verifying demographic, identification, and insurance information.
• Verifies insurance eligibility and coverage information using available insurance verification tools.
• Accurately identifies patient financial responsibilities, including copayments, coinsurance, and deductibles, and collects payments when applicable.
• Generates payment receipts and documents payment information accurately.
• Ensures compliance with Medicare requirements, including completion of applicable questionnaires, notices, and forms.
• Reviews physician orders for completeness and assists patients in obtaining necessary documentation when needed.
• Maintains HIPAA compliance by protecting patient confidentiality and ensuring privacy notices are provided.
• Obtains required signatures for treatment consent, privacy notices, and other necessary forms.
• Scans and uploads required documents, including insurance cards, photo identification, signatures, and physician orders into electronic patient records.
• Uses two patient identifiers to ensure accurate patient identification and applies patient identification bands when appropriate.

-Bed Control

• Professionally handles incoming phone calls, answers questions, and directs callers to the appropriate department.
• Monitors the bed control inbox and processes patient type changes in a timely manner.
• Maintains and updates patient admission records and planned admission schedules.
• Coordinates bed transfers according to established guidelines.
• Tracks special accommodation…