Supervisor Office, Trauma Surgical Practice

Beacon Health System is hiring a full-time day-shift Supervisor Office
, for our Trauma Surgical Practice at Beacon Medical Group in Elkhart, IN
.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna
• Life Insurance
• 403(b) Matching Retirement Fund
• Competitive Paid Time Off (PTO)
• Shift Differentials
• Employee Assistance Program (EAP)
• Tuition and Certification Reimbursement
• Clinical Ladder Program
• Local and National Discounts
• Beacon Academy Educational Courses
• Gym Membership Discount

As a division of Beacon Health System, Beacon Medical Group is the largest, most comprehensive medical group in the region. Currently employing more than 250 physicians, 80 advanced practice clinicians, and representing over 35 different specialties, BMG is deeply rooted in the community it serves. Providing comprehensive treatment with a personal touch, we’re dedicated to improving health and inspiring hope throughout the region.

As a Supervisor Office, you will report to the Director/ Practice Manager of the respective site within BMG. In collaboration with the Director/Practice Manager, is responsible for the effective coordination of all daily operational support functions of the assigned facility and performs duties necessary to maintain a smooth functioning and efficient physician office. Responds to daily operational issues when the Director/Practice Manager is absent or unavailable.

• Oversees daily physician practice operations, staffing, scheduling, and workflow management to ensure efficient service delivery.
• Supervises, trains, coaches, and evaluates staff while supporting recruitment, onboarding, and employee relations activities.
• Assists with budgeting, expense management, inventory control, vendor coordination, and operational planning.
• Monitors billing, coding, charge capture, collections, deposits, and financial processes to support practice performance.
• Ensures exceptional patient service by resolving concerns, managing communications, and promoting a positive patient experience.
• Serves as a key communication resource for staff, providers, and leadership regarding policies, procedures, and operational updates.
• Supports physician office technology, scheduling systems, EMR processes, and staff training initiatives.
• Maintains records, reports, compliance requirements, and quality improvement activities to support organizational goals.
• Collaborates with leadership to drive operational excellence, staff development, and continuous process improvement.

As a Supervisor Office, this position requires a strong working knowledge of medical office operations, healthcare administration, medical records management, insurance reimbursement processes, and medical coding principles. Candidates must possess an understanding of medical terminology, anatomy, physiology, and applicable coding practices, along with proficiency in computer applications, data entry, word processing, spreadsheets, and office systems. The role demands strong administrative and organizational skills to effectively manage daily operations, analyze and resolve problems, and support efficient workflow processes.

Excellent leadership abilities are essential to foster collaboration and gain the support of physicians and staff while promoting a positive work environment. Strong verbal and written communication skills are required to interact professionally with…