Residential Property Manager

Description

Enriching lives through investment and service is the mission at the core of everything we do  Property Manager supports this mission by leading the lease‑up and stabilization of the newest premier apartment community in Elkhart. This position will provide support to portfolio manager in the gathering of information and the analysis of operating metrics as well as the preparation of annual budgets for the managed properties.

• Responsible for the prompt and positive response to requests from residents, to constantly assess resident and facility needs and assure problems are being solved promptly, and to the mutual benefit of the resident and ownership, including preparing, dispatching and tracking resident work orders/requests and service needs
• In coordination with portfolio manager, supervise Building Maintenance Staff and additional Property Management employees and contractors and ensure that procedures and specifications are maintained
• Provide ongoing performance feedback to employees on a regular basis and participate in Talent Conversations with portfolio manager
• Review Rent Roll and Lease‑up Billings to ensure that they are both current and accurate
• Review all monthly, quarterly, and annual financial reports with support from portfolio manager as needed
• Maintain notes in operational platform software (MRI/Yardi/ETS/ReLynx) related to A/R delinquencies, monthly variance explanations, corrective and preventative maintenance orders and, other needed updates
• Process, prepare and track all vendor contracts
• Ensure all resident and contractor Certificates of Insurance are kept current
• Ensures that property files and records are maintained
• Approves expenditures in accordance with Company and/or Client policy and procedures
• Prepare and/or supervise presentation of quarterly newsletter or other forms of resident communication
• Maintain orderly files (Vendor and Resident) in accordance with Company policy and procedure
• Develop and maintain ongoing resident interaction on a weekly basis
• Continually improve upon management and technical skills

• Mission
  :
  Enriching lives through investment and service
• ENRICH Values
  :
• Entrepreneurial – We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.
• Nurture – We encourage and support the growth and development of each other, our clients, and our communities.
• Respect - We recognize and acknowledge the inherent value of others.
• Integrity – We do the right thing. We exhibit a consistently high moral compass.
• Community – We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.
• Health - We support the physical, financial, and professional health and well‑being of each other and those we serve.

• Composure:
  Does not become defensive or irritated when times are tough; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted; is a settling influence in a crisis
• Critical Thinking:
  The ability to think using analysis, evaluation, problem solving, judgment, and the creative process; considering the full picture and impact of action and decisions
• Effective Communication:
  Able to clearly and succinctly communicate in a variety of settings and styles; can get messages across that have the desired effect

The Residential Property Manager compensation will be based on experience and qualifications. This range is subject to local, state and regional dynamics and may be adjusted up or down depending on market conditions.

• Property Manager may have supervisory duties of maintenance engineer and with support from portfolio manager
• Manage or assist Construction Manager in the oversight of TI projects (vendors / contractors) on premises to make sure work is being done according to specifications with support from portfolio manager

Associates with more than…