Marketing Manager, Service and Aftermarket Parts

Marketing Manager, Service and Aftermarket Parts

Join to apply for the Marketing Manager, Service and Aftermarket Parts role at Dometic

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high‑end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth – now looking for our next star – a passionate Marketing Manager within our Marketing capability.

This position reports to the Marketing Director, Land Vehicle – Americas and will work in Elkhart IN, or Chicago, IL
.

The Marketing Manager will lead marketing strategy, communications & storytelling execution for the Dometic Brand in Service and Aftermarket, handling the launch of service parts. The role will integrate with sales, product management, customer service, and other functions.

• Develop communication plans and associated metrics to drive business forward.
• Work with marketing content creation and product teams to prioritize launch campaigns and define all language and content required for successful launches.
• Brief functional team leaders on communication strategy as part of GTM kick off.
• Support the Sales organization in building relationships with key customers; act in a consultative manner and design value‑add programs.
• Brief creative team to design and deliver assets (copy, content, photography/rendering, video, graphic design).
• Lead copywriting to prioritize voice and tone for key campaigns to specific markets.
• Maintain a list of opportunities and submit Dometic Product/Campaigns for awards or industry recognition.
• Lead marketing research to enable comprehensive knowledge of core customers for communications and product development.
• Actively participate in research design, insights, segmentation work; lead research initiatives for the Americas segment.
• Understand full market landscape (Dometic, competitors, customers, consumers) and use knowledge to inform strategy.
• Maintain brand standards while delivering required content to achieve business goals.
• Collaborate with other divisions or global counterparts to realize synergies and enhance brand communication.
• Report on weekly, monthly, and annual KPIs to support marketing strategy.
• Domestic travel is required.

You are offered an interesting role in a dynamic, fast‑paced, and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous – giving you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401(k) with company match
• PTO
• Company defined holidays and two floating holidays
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our products
• Opportunities to make an impact

• Bachelor’s degree in marketing, management, or a related field.
• Prior experience in a brand/marketing management role – experience in B2C, B2B2C, and/or B2B highly preferred.
• Solid experience applying processes and gaining buy‑in to drive business efficiencies and reduce cross‑functional silos.
• Demonstrative marketing strategy experience.
• Experience working with internal and external agencies.
• Experience launching products into manufacturing, distribution, or dealer models.

• Entrepreneurial spirit; willing to tackle new challenges and take initiative.
• Strong creative and analytical mindset; ability to turn data into insights.
• Ability to manage high‑performing teams and develop talent.
• Ability to create and leverage cross‑functional relationships.
• Excellent written and verbal communication skills.
• Leadership ability, entrepreneurial attitude, and teamwork.
• Strong presentation skills.
• Ability to work under pressure and execute on tight deadlines.
• Proficiency with Microsoft Office Suite and other…