Nutr Serv Associate

Nutr Serv Associate

Reports to the Manager. Prepares patient meals according to specifications and delivers patient meals in a timely manner. Sets up and serves food in the hospital cafeteria and runs the cash register as assigned.

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:
  Personally connect. Keep everyone informed. Be on their team.

• Maintains cleanliness of all equipment as assigned.
• Completes assigned daily cleaning schedule.
• Temperatures taken daily on food items and equipment; manager informed of any corrective action.
• Food and physical in-services completed each month.
• Sanitizer buckets are maintained and utilized. Each shift responsible for replacing.
• Manager is informed of any equipment malfunction.
• Keeps work areas clean and clutter free; maintain the "clean as you go" philosophy.
• Reports any customer/patient food related concerns or issues to management.
• Demonstrates the knowledge of codes and is aware of MSDS manuals and is aware of all department and hospital policies and procedures.
• Knowledge and proper use of personal protective equipment (PPE).
• Follows all personal hygiene practices.

• Maintains neat and clean professional appearance; full uniform, name badge, hair covering, and correct shoes are in place.
• Be courteous: greet, smile, and say thank you - greet every customer/patient with a friendly smile - always using please and thank you in conversations.
• Follow the CARES behaviors which include the standards for Compassion, Accountability, Respect, Enthusiasm, and Service.
• Consistently performs job tasks independently.
• Takes responsibility for completing quality work accurately, efficiently, and on-time.
• Takes independent action to complete work tasks and proactively completes work responsibilities.
• Identifies issues and concerns while suggesting ways to improve processes.
• Works productively and effectively when faced with stressful work situations and time pressures and has the ability and willingness to change style or approach in response to differing circumstances or to work in ambiguous situations.
• Attends work regularly prepared to begin job assignments on time.
• Able to identify areas that need assistance and help out as needed including when your job is done.
• Stays informed through communication methods on changes, updates and new procedures.

• Adhere to Standards for all food preparation presentation of trays to patients in an attractive and appetizing manner.
• Adhere to correct portion sizes for all diets.
• Ensure items are checked for accuracy and presentation.
• Deliver patient trays in a timely manner.
• Utilize scripted dialogue when delivering trays to include introduction, patient identification, and business cards.
• Ensure all areas are restocked according to job description/standards.
• Retrieves carts efficiently in a timely manner and follows the protocol of twice per unit.
• Consistently follows the dish room procedures for set‑up and breakdown.
• Consistently follows the job flow process.
• Consistently completes and signs off on cleaning list.

• Serves customers proper serving sizes according to recipes.
• Maintains proper appearance of food and steam table according to established procedures; changes pans as needed and stirs food often to ensure temperature standards are met.
• Ensures signs and registers have correct daily menu information prior to service.
• Restocks food with proper qualities and portions.
• Maintains stock of all areas - cups, napkins, silverware, coolers, etc according to procedures.
• Sets up service line with food and utensils efficiently, correctly and according to procedures.
• Follows cash handling procedures accurately and consistently.
• Is knowledgeable of digital dining register system.
• Contribute to the overall effectiveness of the department.
• Completes other job‑related duties and projects as assigned.

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and…