Customer Service Rep

Customer Service Rep (02587) – 30830 Old US-20

We take pride in our team members and our people come first! Domino’s is the best pizza delivery company in the world. We are searching for qualified customer service reps with personality and people skills.

Advance opportunities:
Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Diversity:
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals.

• Assist customers on the phone and in‑store, taking and processing orders.
• Make menu items, prepare products, and expedite orders from the cut table.
• Operate store equipment and stock ingredients from the delivery area to storage, walk‑in cooler, and work area.
• Operate all store equipment, clean equipment and facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.

• Must be 18 years of age or older.
• Must be willing and able to work all stations in‑store, such as making menu items, assisting customers on the phone and in‑store, and expediting orders from the cut table.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, walk‑in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

• Varying and sometimes adverse weather conditions.
• In‑store temperatures ranging from 33 °F in cooler to 90 °F and above in some work areas.
• Sudden changes in temperature in the work area and while outside.
• Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc.
• Exposure to cornmeal dust.
• Confined spaces, such as a walk‑in cooler.
• Hot surfaces, tools, and products from the oven up to 500 °F or higher.
• Sharp edges and moving mechanical parts.

• Standing most tasks performed from a standing position.
• Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.
• Height of work surfaces is between 36" and 48".
• Walking frequently required for short distances and short durations.
• Bulk product deliveries may include cases weighing up to 50 lb.
• Bulk product deliveries are unloaded by the team members on duty during the deliveries.
• Ingredients and supplies weighing up to 50 lb with dimensions up to 3' × 1.5'.
• Carr‑ing tasks:
  Dough trays (~12 lb), cases (~25 lb), prepped items, weights up to 30 lb, case stacking up to 72".
• Push/pull trays on dollies requires up to 7.5 lb of force.
• Climbing stairs or ladders for maintenance.
• Bending, crouching, squatting to stock shelves and clean low areas.
• Reaching above 72" occasionally to turn on/off oven, heat lamp, television controls, and lift and lower objects to and from shelves.