Care Coordinator - Children's Long-term Waiver Program - Walworth

Job Summary

Lutheran Social Services (LSS) is a private, non‑profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Are you guided by a personal mission to serve and motivated to share your talents? If you are eager to help us achieve our mission, please apply for the following opportunity.

Lutheran Social Services of WI and Upper MI is currently seeking a Care Coordinator to join our Walworth County team!

The Children's Long Term Support (CLTS) Waiver is a federally funded Medicaid program serving the needs of children who have a developmental, physical, or severe emotional disability. CLTS Care Coordinators serve as the main point of contact in helping families obtain CLTS services necessary to keep their children safely in a home/community setting.

The position is full time, Monday through Friday, first shift, and may require flexibility to meet the needs of the families. Bilingual fluency in Spanish preferred but not required.

Under direction, performs work involving the assessment, service planning, and implementation of the service plan for assigned individuals. Performs other duties as required.

• Promote client independence and growth, consistent with the service plan.
• Provide services using a trauma‑informed and person and/or family‑centered model.
• Provide services utilizing agency‑approved and supported evidence‑based practices that have been indicated by the funder and/or agency.
• Accurately complete time reporting.

This list of duties and responsibilities is not all‑inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Assessment of functional abilities
  • Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen).
  • Re‑assess, as needed, and at least annually.
  • Information to complete the assessment is gained via interviews, collateral contacts and prior records.
• Care/Service planning
  • Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
  • When required by the program/service, coordinate and authorize services according to the service plan.
  • Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
  • Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
  • Make recommendations within the client team and scope of practice.
• Care/Service facilitation
  • Provide services to assigned clients in alignment with the service plan.
  • Coordinate and facilitate person and/or family‑centered team meetings.
  • Testify at legal proceedings as required by law and/or role.
  • Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
  • Maintain client records.
• Apply working knowledge of:
  • Casework principles and methods.
  • Human behavior, dynamics of groups, interpersonal relations, and social interactions.
  • Social problems and their effects on individuals.
  • Community resources.
• Attend and participate in:
  • Staff development programs, including in‑service training, staff meetings and professional seminars.
  • Clinical supervision, when supervision is a program requirement.
• Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
• Perform other duties and special projects as required.
• Organize and plan work effectively.

• Public Service Loan Forgiveness (PSLF)
  • By being employed with LSS, which is a non‑profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of on‑time and consistent payments through the income‑based repayment plan.
  • Assistance navigating the PSLF through…