Admissions & Records Coordinator

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Job Description Reporting to the Assistant Registrar, the Admissions & Records Coordinator is responsible for administering, coordinating, and evaluating assigned Admissions & Records functions that support institutional compliance, student-record integrity, enrollment operations, and student success initiatives. The Coordinator serves as a knowledgeable resource for students, faculty, staff, and campus partners regarding Admissions & Records policies, procedures, and regulatory requirements.

The Coordinator exercises independent judgment in evaluating documentation, determining appropriate processing actions, resolving operational issues within delegated authority, and ensuring compliance with applicable institutional, NSHE, state, and federal requirements. The position contributes to the integrity, effectiveness, and continuous improvement of Admissions & Records operations and services. Matters involving policy exceptions, precedent-setting decisions, or significant institutional impact are referred to the Assistant Registrar or Director.

Essential Duties and Responsibilities
1. Admissions & Records Operations Coordinates and performs assigned Admissions & Records functions, ensuring transactions are processed accurately and within established timelines.

Processes student admissions, registration, add/drop, withdrawals, records updates, and other student information transactions as assigned.

Reviews and evaluates admissions, registration, graduation, and academic-record documentation; determines appropriate processing actions; and resolves operational discrepancies within delegated authority.

Maintains accurate student records and identifies discrepancies or missing information.

Exercises independent judgement in prioritizing workflow, resolving operational issues, and managing assigned processes to ensure compliance with established timelines and service standards.

Provides cross-functional support within the Admissions & Records Office as operational needs require.
2. Student Records and Data Integrity Maintains the accuracy, completeness, confidentiality, and integrity of student academic records.

Reviews and updates student information in the student information system and other applicable systems.

Conducts audits, reconciliations, and data reviews; analyzes discrepancies; determines corrective actions; and implements approved resolutions to maintain data integrity and compliance.

Processes transcripts, enrollment verifications, records requests, and other student record transactions in accordance with established procedures.

Ensures appropriate documentation is maintained for transactions and record changes.
3. Graduation and Degree-Related Processes Coordinates assigned portions of the graduation application and degree-conferral process.

Reviews and evaluates student records and degree audits to determine compliance with established graduation requirements and appropriate processing actions.

Identifies outstanding requirements and communicates necessary information to students and appropriate campus personnel.

Assists with graduation communications, ceremonies, programs, diplomas, and related activities.

Resolves graduation-processing and degree audit issues within delegated authority and escalates matters complex degree-audit, graduation, or policy issues to the Assistant Registrar or Director.
4. Student Service and Communication Provides accurate and timely information to students regarding Admissions & Records processes, requirements, deadlines, and procedures.

Responds to inquiries in person, by telephone, email, and other approved communication methods.

Assists students in understanding established processes while maintaining appropriate boundaries regarding academic advising and policy interpretation.

Handles routine…