Gold Dust West Elko - Guest Services Representative​/Cage Cashier

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a “Guest Services Representative/Cage Cashier” for Gold Dust West Elko
. This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3‑Card Poker. Across the parking lot is our 80‑room Hampton Inn featuring Wi‑Fi, a swimming pool, fitness center and a hot breakfast for all guests.

Our employees are supported with a comprehensive benefits program that includes the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job

Responsibilities and Duties:

• Assist in maintaining vault in compliance with Gaming guidelines
• Assist in preparing the daily bank deposit of currency, checks, coin, and other items
• Maintain a cash bank inventory to provide customers with cash and coin expeditiously so they may play slot machines or table games
• Maintain and complete all required paperwork
• Provide personalized services to guests
• Promote the Gold Rewards Club to guests that do not have a club card; secure a club card for the guest if desired
• Redeem all guest coupons
• Issue and enter in IGS dinner, hotel, and other comps for all qualified casino players
• Be familiar with all current and upcoming special events, promotions, entertainment as well as all casino activities
• Maintain familiarity with the internal Company expectations and procedures
• Maintain familiarity with Gaming Regulations and ICMP’s
• Routinely cash checks
• Ensures daily paperwork from shift is submitted to Revenue Audit at completion of shift.
• Verifies or coordinates the verification of hard and soft counts into the Coin Room Inventory
• Support Player Card service areas during busy times
• Assist Marketing with promotions and other marketing responsibilities

Skills, Education and Other Requirements:

• High School Diploma or Equivalent Work Experience
• Must be fluent in English
• Ability to read
• Must possess basic computer skills and ability to use 10‑key
• Previous cash handling experience is preferred
• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Registered with Nevada Gaming Control Board