Clerk, Health Information Management

Job Description

A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.

Northeastern Nevada Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Health Information Management Clerk joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

This Health Information Management Clerk position is a Full‑Time, On‑Site, Benefited opportunity. The health information management clerk will help maintain medical records across various hospital departments and will learn and navigate multiple different specialty systems. It may offer rotating shifts and weekends. Shift lengths are typically 7‑10 hours and the FLSA Status is Non‑Exempt. This position reports to the Director of Health Information Management (HIM).

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(K) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

• 1‑2 years of general healthcare office experience preferred.
• High school diploma or equivalent required, prefer some college education.
• Prefer RHIT (Registered Health Information Technician) certification.
• Excellent oral and written communication skills.
• Computer skills and knowledge of computer software required.

• Familiarity with organization and functions of each hospital department.
• Ability to problem‑solve effectively and handle stress in a positive manner.
• Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments.

Responsible for helping all customers that come to the window in a timely and courteous manner. Preps charts for scanning according to the productivity standards. Scans medical records according to the daily productivity standards as appropriate. Performs quality control checks on previously scanned reports as deemed appropriate. Maintains HIPAA standards at all times. Receives calls to the department and routes them accordingly and checks department email daily.

Enter Birth Records into the NV State EBRS/EDRS system. Contact parents regarding paternity forms and birth confirmations. Analyzes assigned records and assigns documentation deficiencies as identified. Communicate with providers regarding documentation deficiencies. Assist providers with questions or issues they may be encountering with completing documentation in the EMR. Ability to create, save and import files into the EMR. Must have strong computer skills - in email, Microsoft Word, Excel, Microsoft Teams, and the ability to learn and navigate within multiple different Medical Record applications on a daily basis.

Performs other duties as assigned.

• Standing, sitting, walking, bending (45‑90 degree angles) are required.
• May require stair climbing and lifting objects.
• Reading and writing as appropriate to medical documentation for the review process.
• Speech, hearing, and visual acuity are necessary in order to…