Account Management Professional

Key Account Manager, Sandvik Rock Processing, NW USA (NV/UT/MT)

Are you passionate about building strong customer partnerships and delivering value that drives long-term success? Sandvik Rock Processing is seeking a Key Account Manager to support and grow relationships with our most strategic customers across parts of Western USA. This is a high-impact role focused on strengthening key accounts, delivering exceptional service, and identifying new opportunities to expand our business within the mining industry.

As a Key Account Manager, you will act as the primary point of contact for major customers, ensuring a seamless and value-driven experience.

• Manage and grow a portfolio of high-value accounts across the region
• Develop and execute account strategies aligned with overall company sales objectives
• Build strong, long-term relationships with key stakeholders and decision-makers
• Lead contract negotiations in alignment with Sandvik’s commercial strategy
• Identify and pursue new revenue opportunities within existing accounts
• Coordinate cross-functional teams (technical, service, product) to deliver a consistent and cohesive customer experience
• Monitor customer activity, market trends, and competitive landscape to inform strategy
• Provide ongoing support to clients, ensuring high levels of satisfaction and retention
• Act as a trusted advisor by understanding customer operations and recommending tailored solutions
• Promote new products, services, and technologies that align with customer needs

We’re looking for a relationship-driven professional with strong commercial and technical awareness:

• Proven experience in account management, sales, or customer-facing roles within mining, aggregates, or heavy industrial sectors
• Strong understanding of crushing, screening, or mineral processing solutions is an asset
• Demonstrated success managing large or strategic customer accounts
• Experience negotiating contracts and driving profitable growth
• Ability to understand customer operations and translate needs into value-driven solutions
• Strong communication and stakeholder management skills

• Customer-first mindset with a focus on long-term partnerships
• Strong commercial acumen and strategic thinking
• Highly organized with the ability to manage multiple stakeholders
• Proactive and results-oriented approach
• Collaborative team player who thrives in cross-functional environments

• 5+ years in mining, aggregates, or heavy equipment sales/account management
• Proven experience managing key accounts and delivering against sales targets ($5-20MM range)
• Strong relationship management and communication skills
• Ability to understand customer operations and identify opportunities

• Experience with crushing, screening, or mineral processing equipment
• Background in Western USA mining market
• Strong commercial acumen (selling value vs. price)
• Ability to develop account strategy and identify growth within existing customers

At Sandvik, you’ll be part of a global leader known for innovation, quality, and customer success.

We offer:

• The opportunity to work with industry-leading products and technologies
• A collaborative and supportive team environment
• Career growth within a global organization
• The ability to make a meaningful impact with key customers

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.