Automotive Title Specialist ; Manheim

Position: Automotive Title Specialist I (Manheim)
* Process and re-assign titles for vehicles sold by the auction.
* Enter payments into the system received by buyers/sellers and ensure they are applied accurately and timely.
* Examine vehicle title for accuracy and conformity to specified requirements.  Verify acceptance of the title in the state for which it is filed.  Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
* Determine negotiability of title document and assess for potential fraud.  Report any title discrepancies.
* Resolve titling issues through interaction with customers, dealers and regulatory agencies.  Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
* Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
* Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
* Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
* Run outstanding title reports, review and contact sellers regarding outstanding titles.
* Assist with sale day balancing activities.
* Assist with title and check audits.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
* May be required to work overtime (more than 40 hours per week) as business needs dictate.
* High School Diploma/GED
* Generally, less than 2 years of experience
* Effective communication skills
* Possesses good problem-solving, organizational, and computer skills.
* Basic computer software skills required.
* Vision abilities that include close, distance and depth perception.
* Experience in the auction/automobile industry or at the Department of Motor Vehicles.
* Notary seals and stamps
* Must have strong organizational skills and be very detail oriented.
* Ability to type and use 10-key proficiently is preferred.
* Effective communication skills and strong customer service attitude is required.
* Be familiar with Microsoft Office (Outlook, Word, Excel).
* Effective communication skills and a strong customer service attitude are required.

Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
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