Hard Surface Manager – Wilsonart Surfaces

Hard Surface Manager – Wilsonart Surfaces

Location: High Point, NC;
Charlotte, NC;
Elkridge, MD

Reporting Branch Options: 201 Pendleton St, High Point, NC 27260; 4250 Golf Acres Dr, Charlotte, NC 28208; 6660 Santa Barbara Rd, Elkridge, MD 21075

Schedule: Full‑Time | Monday–Friday, approximately 8:00 AM – 5:00 PM ET

Job Type: Direct Hire – No agencies, no third parties, no contracts

Onsite Role: Non‑Remote/Non‑Hybrid

Reports to: Program Manager

Wurth Wood Group, a leading supplier of Hardwood Lumber, Plywood, Molding, Cabinet Hardware/Supplies and Laminate, and Building Supplies, is seeking a Hard Surface Manager for their Wilsonart Product category. The ideal candidate is hard‑working, organized, self‑directed and customer service oriented. Solid benefits and strong earning potential.

The purpose of the Hard Surface Manager role is to intently focus on a narrow range of products to produce aggressive sales results. The primary products within the category include but are not limited to Wilsonart quartz, acrylic solid surface, and Thinscape. The Hard Surface Manager role is to achieve and/or exceed company KPI metrics which are critical in driving additional sales growth.

The Hard Surface Manager will provide leadership for the Wilsonart Sales, Specification, and Distribution teams to help them be successful with the product portfolio.

This person will spend the majority of their time in the field targeting and visiting B2B and B2C type businesses with efforts to bring value‑added services and achieve key metrics. The Hard Surface Manager will develop sales growth by working closely with the Product Manager to develop market‑specific strategies, monitor inventory performance, and drive sales growth with new and existing customers.

Field travel is required to develop customer relationships and establish viable customer programs. This position requires the employee to be highly self‑motivated, proficient in customer service, and well‑versed in solution‑selling tactics.

• Develop and maintain mutually beneficial working business relationships with kitchen and bath dealers, builders, remodelers, quartz and solid surface fabricators, home centers, installers, and key accounts
• Collaborate with Sales and Specification Reps in markets regarding active prospects and projects; will also develop and add new buying customers
• Achieve sales and margin growth targets
• Provide product category leadership
• Collaborate with Sales Teams, Regional Sales Managers, and supplier partners
• Develop and maintain a sales strategy for all target products and target accounts
• Communicate critical information including programs, pricing, product launches, and marketing updates
• Develop and manage relationships with third‑party partners including suppliers and customers
• Interact with customers, both internal and external, to maximize results; conduct formal and informal presentations as needed
• Network internally and externally for strategic alignment, especially with industry associations
• Provide prompt and effective follow‑up of assigned leads and new prospects
• Maintain activity tracking and report weekly, including call scheduling, sales call activity, leads, and market research; communicate efficiently and effectively with all team members
• Perform other duties as required and assigned

• Excellent verbal and written communication skills with the ability to communicate professionally to all internal and external customers to deliver superior customer service
• Strong negotiating skills
• Ability to multi‑task and prioritize multiple projects
• Strong attention to detail
• Thrives working within a fast‑paced, high productivity, goal‑oriented environment
• Team player who can work independently with minimal supervision
• Preference will be given to those with previous industry experience in residential design or kitchen and bath design, remodeling, or fabrication
• Ability to plan and organize activities such as sales meetings, sales calls, and other essential job functions
• Operates with a hunter’s mentality to strategically identify opportunities and capitalize
• Education:
  
  Bachelor’s degree in Business…