Area Mgr Bt Sales

Area Manager Bt Sales

Area Manager of Business Transient Location(s) :
The Hotel of the University of Maryland, The Hotel at Arundel Preserve, Cambria Hotel College Park

Department :
Sales

Reports To :
Director of Sales

Status :
Full-Time

Salary Range : $80,000.00 - $90,000.00 annually (experience-based compensation)

At The Hotel at the University of Maryland, The Hotel at Arundel Preserve and Cambria Hotel College Park, we’re redefining hospitality through elevated service, thoughtful design, & unforgettable guest experiences. These three dynamic properties offer a combined portfolio of premium accommodations & versatile event spaces. We’re seeking a highly motivated & detail‑oriented Area Manager of BT Sales to support our sales operations & help drive strategic success across these three hotels.

• Excellent time management to equally share multi‑property representation for three suburban properties, combine trips and synchronize sales activities effectively and efficiently.
• Achieve tactics outlined and agreed upon by the Area Director of Revenue, drive brand awareness, and meticulously identify target accounts, partnerships and affiliations.
• Solicits and secures new and existing negotiated accounts to meet / exceed revenue goals through telephone solicitation, outside calls, site inspections, and written
• Reworks and maintains old account files and solicits new
• Responds to all correspondence from assigned areas and traces dates for reworking and follow up.
• Conducts site inspections and entertains potential clients as appropriate.
• Participates in sales presentations, trade shows, property site inspections and customer meetings.
• Completes a weekly sales activity report identifying account activity and productivity on a weekly basis.
• Maintains ongoing contact with key travel managers, agencies and elite consortia partners.
• Maintains a positive working relationship with all departments that interact with business travel clients.
• Utilize Delphi to maintain an account management information database that incorporates all communication with the client and the property.
• Assists in facilitating resolutions on major challenges between individual travelers, travel managers, travel agents and properties to ensure positive relationship with each entity.
• Prepares and implements a quarterly action plan that details all activities of the
• Provides month‑end commentary about account production as requested by the Area Director of Revenue.
• Participates in revenue optimization meetings, quarterly sales meetings and management meetings as deemed necessary by the Area Director of Revenue.
• Utilizes all existing Southern Management resources for the prospecting of new corporate or leisure business.
• Develops detailed proposals, contracts and correspondence and tailors them to the specific programs and their negotiated terms while maintaining profitability goals of the hotels.
• Maximizes total negotiated and consortia revenues by developing ideas that encourage upselling, creative planning, and emphasize service offerings.
• Stays abreast of industry trends and makes recommendations of changes which would affect operations.
• Maintains an up to date working knowledge of all property amenities as well as any special events.
• Interacts with property staff in a professional manner, assisting other departments with necessary information.
• Communicates in English effectively verbally and in writing.
• Demonstrates the qualities of a team player and interacts with all guests and fellow associates in a positive and friendly manner.

• Excellent communication
• Ability to work with all levels of staff and extensive client
• Management experience
• Attention to
• Customer service
• Strong organizational and time management
• Understanding of hospitality operating systems Delphi preferred.
• Strong understanding of Sales and Marketing processes.
• Operates effectively in stressful
• Ability to multi‑task. Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Ability to adapt to changing guest needs and business requirements.
• Technical knowledgeable and…