Body Shop Customer Support Specialist - Elkton Collision

Body Shop Customer Support Specialist – Elkton Collision

The Hertrich Family of Automobile Dealerships

Salary: $15 to $19+ per hour

Location:

601

E. Pulaski Hwy, Elkton, MD 21921 | Contact: 302‑648‑JOBS (5627)

Join our growing, world‑class team at the largest dealer group on the Eastern Shore. With 24 dealerships, 14 collision centers, and 18 automotive brands across the Delmarva Peninsula and beyond, we serve our communities and support over 90 local organizations and charities. Our three generations of commitment have made us a leader in the industry, and we are excited to keep growing.

If you are passionate about providing outstanding customer service in a fast‑paced environment, we want you to be part of our team. We offer a competitive and supportive workplace where we strive for excellence and never settle for "just good enough."

• Competitive wages
• Comprehensive medical, dental, life and vision insurance for you and your family
• Disability insurance plans
• Paid vacation, holidays, and personal/sick days
• 401(k) plan with employer match
• Employee purchase discounts

• Handle account reconciliation, including accounts payable, receivables, deposits, petty cash, and receipts
• Provide exceptional customer service to clients both in–person and over the phone
• Perform general office duties such as data entry, insurance processing, compiling reports, and filing
• Assist with other administrative tasks as assigned

• Professional appearance and outstanding customer service skills are a must
• Excellent verbal and written communication skills
• Enthusiastic attitude with a strong desire to provide top‑notch customer service
• Proficiency with Quick Books or similar accounting software is preferred
• Self‑motivated, detail‑oriented, and highly organized
• Bilingual (Spanish) is a plus
• High School Diploma or GED required
• Valid driver’s license

At Hertrich, we strive to create an inclusive, supportive workplace for all employees. We welcome qualified applicants of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to be an equal opportunity employer and are committed to fostering a diverse workforce.