Assistant Restaurant Manager

Join to apply for the Assistant Restaurant Manager role at Rackson Restaurants
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• The Assistant General Manager (AGM) oversees all Restaurant activities during the shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards.
• They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment.
• As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability.
• The AGM will assist in executing limited GM duties as needed.
• Essential functions include, but are not limited to:
• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations
• Ensures adherence to brand standards for service, food quality, and safety
• Creates a supportive environment for team members and resolves concerns promptly
• Treats employees with respect, recognizes, and manages sales and labor tracking effectively
• Maintains cleanliness, maintenance, and service standards to uphold brand image
• Plans and executes shift operations efficiently, following company guidelines for cost control
• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles
• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed
• Ensures compliance with labor laws
• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties
• Identifies trends and implements action plans for improvement, focusing on long-term sales growth
• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members
• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties
• Other duties as assigned

• Must be at least 18 years of age
• High school diploma or equivalent restaurant management experience
• Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills
• Previous fast food management experience required
• Knowledge of Food & Beverage performance metrics, product specifications, and management systems
• Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations
• Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed
• Willingness to learn all areas of restaurant operations and work multiple stations
• Ability to display positive attitude and a genuine desire to make others happy and serve one another
• Ability to treat others with respect and care
• Strong communication skills, including verbal communication in Spanish and/or English
• Self-motivated and action-oriented
• Attitude that embraces learning
• Willing to admit when you made a mistake, take accountability, and fix the issue
• Prompt and regular attendance on assigned shifts - dependable and reliable
• Must have reliable transportation to work and to company outside events / meetings
• Must be available and willing to work a variety of days/times including weekends, evenings, and holidays
• Physical Requirements:
  
  Lift, move, carry, and stack cartons up to 50 pounds; stand for long periods; frequently squat or stoop to reach items

• Competitive salary and bonus program
• 401(k) with company match
• Medical, dental, vision Insurance
• Paid time off
• Ongoing career and leadership development
• Scholarship opportunities
• People-first culture
• Authentic, values-based leadership

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team!

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Restaurants

Location:

Pennsville, NJ