Retail Sales Supervisor

Retail Sales Supervisor – Join to apply for this role at Staples
.

Retail Sales Supervisors champion customer engagement and oversee the front‑of‑store operations. The focus is on increasing sales, conversions, and service throughout the store, while engaging customers to provide complete solutions.

• Flexible part‑time or full‑time hours
• Generous paid time off, weekly pay and career development program
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with company match
• Dental, vision and medical (full‑time eligible) insurance
• Compensation based on qualifications and experience

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience through consultative selling and driving conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to change or new responsibilities.
• Remain available and always support an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach the team on behaviors to win, deliver great customer service, and deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

• Flexible schedule ability based on store’s needs.
• 1+ year experience selling retail products or services.
• Strong customer engagement and needs understanding.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching or supervising a team.
• Ability to work cooperatively in a high‑paced and sometimes stressful environment.
• Conflict management in a nonconfrontational manner.
• Honesty and integrity regarding customer and business information.
• Physical ability to lift 10‑50 pounds, climb ladders, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.