Patient Service Representative Urology

Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

• High School Diploma or equivalent
• At least one year of general administrative/clerical or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash-handling experience

• Some college coursework
• Bilingual
• Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems
• Certified Professional Coder from The American Academy of Professional Coders
• Certified Billing and Coding Specialist from the National Health career Association
• Certified Medical Administrative Assistant from the National Health career Association

Wage: Wage range currently starts at $19.62/hour and goes up to $29.74/hour. Actual wage will be based on years of applicable experience.

FTE: 1.0 (40 hours/week)

Benefits: This position is benefits eligible

Union Status: This is a non-union covered position

Compensation: $20-$20