Account Manager

Description

Seeking a full‑time Account Manager for an apartment community in Ellensburg, WA. This is an amazing opportunity with a company that values its teammates and company culture. Rental housing discount available if living on site.

Horizon is a fast‑growing property management company that owns and operates over 50 apartment communities nationwide. Horizon is based in Seattle and is ranked as one of the top 15 student housing operators. Their vibrant culture, passion for people over process, and innovative growth mentality make Horizon a top‑tier company to work for. Horizon invests in its teammates through continued training and education to prepare them for growth when the next opportunity arises.

Horizon places a priority on teammates' health and well‑being, reflected in work/life balance, a rich benefits package, and wellness programs. Check out our careers page to learn more:

Horizon's mission is to provide every client with unmatched service, respect, and integrity delivered with a sense of warmth, teamwork, and company spirit.

The Assistant/Accounting Manager reports to the Property Manager and has primary responsibility for managing all leasing, marketing, and collection efforts for the property. Responsibilities include supporting efficient operation, collecting and posting rent, exceeding budgeted occupancy, supervising Leasing Professionals, maintaining excellent resident relations, stepping in to run the property in the Property Manager's absence, assisting with hiring decisions, training team members, ensuring compliance with OSHA and Fair Housing laws.

• Maintain positive resident relations through superior service.
• Participate in daily operations of the property.
• Collect all rent, post rent, and take action on delinquent rent.
• Perform weekly, monthly, and quarterly audits of scheduled billing, insurance participants, resident account ledgers, other income charges, in accordance with HRA standards.
• Ensure property is compliant with OSHA standards.
• Work with marketing team to execute and create a marketing plan.
• Assist with leasing activities and lease execution.
• Consult with prospective residents. Conduct phone, online, and tour sales with prospective and current residents.
• Research property, market, and university demographics; have thorough understanding of property target demographic and use knowledge to reach audience with digital marketing.
• Perform weekly, monthly, and quarterly lease file audits to ensure scheduled billing, concessions, and paperwork correct and ready for move‑in day.
• Participate in resident retention events and endeavors.
• Assist in maintenance follow‑ups.
• Develop a marketing plan with Property Manager and Corporate Team.
• Assist with turn walks prior to move‑ins and other turn‑related duties as directed.
• Have thorough knowledge of office applications and company policies.

We offer an excellent compensation package including a competitive salary (DOE), bonus potential, health, dental, and vision insurance, life insurance, disability insurance, 401k, paid time off, paid holidays, flexible spending account, HSA, etc. $17‑19 DOE, plus leasing commissions, plus quarterly bonus potential. Rental housing discount of 20% available if living on site.

Equal Opportunity Employer (EOE)