Customer Services Apprentice Grants

Overview

An exciting opportunity has arisen for a X2 Customer Service Apprentice - Grants & Benefits within Revenue & Assessment Service – Are you ready to ‘Play Your Part’? If you are interested in working for a values driven, high performing inclusive Council, read on….

This apprenticeship will offer you valuable experience of working for a progressive Local Authority. You will undertake professional development activities and work towards the achievement of Level 2 Customer Service Practitioner Apprenticeship standard. This will be supported by a designated line manager, Workplace mentor, inclusive employment manager and dedicated programme tutor.

Our modern ‘Hub’ style offices are bright, positive, and collaborative work spaces. We also embrace flexible ways of working. This is in addition to a generous Pension Scheme, working reward scheme, discounted gym membership, retail discounts, Cycle 2 Work scheme and Employee Assistance Programme, to name but a few!

We are incredibly proud to be Investors in People ‘Gold' status which illustrates that we care about our people and are ambitious to do even more for them. We truly are an amazing place to work!

If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

It is important to us that we have a diverse workforce, representative of the communities we work for. We strive to create a working environment where everyone has a sense of belonging and can be the best they can be. We’re always looking to improve our diversity within our teams and services, so we would welcome applications from underrepresented groups.

We are a Forces Friendly employer, and an Armed Forces Covenant Gold committed organisation. We welcome applications from defence reserves and other members of our armed forces community.

Please contact:
Matthew.

Edwards@c

Information about the apprenticeship standard & End Point Assessment please follow link Customer service practitioner / Skills England

Cheshire West and Chester Council

We may close this job when a suitable number of applications have been received.

Please note that this Apprenticeship is subject to your eligibility to undertake this Apprenticeship Programme. This will be checked by our training provider partner.