Credit Controller

Credit Controller / £28,000 – £32,000 / Ellesmere Port / Hybrid Working / Free Parking / Permanent Credit Controller Benefits

• Competitive salary
• Hybrid working
• Great benefits
• Free parking

NC Associates are currently recruiting a Credit Controller to join a business based in Ellesmere Port. As the Credit Controller you will ensure all customers pay to the companies terms and keep debtors to a minimum. As the Credit Controller you will be reporting into the Credit Control Manager.

• Ensure timely collection of outstanding debts by telephone, letter, email
• Meet cash collection targets
• Assess creditworthiness & minimise financial risk to the business.
• Set and agree credit limits and payment terms for new and existing accounts using online credit checking facility
• Negotiate payment plans where necessary
• Review and monitor existing customer credit limits regularly
• Update & monitor customer portals where necessary
• Undertake account reconciliations as required and information for audit where necessary
• Liaise with sales, customer service, and finance teams to resolve issues affecting payment.
• Escalate issues promptly when needed
• Maintain accurate customer account records
• Reconcile customer accounts and resolve discrepancies.

• Previous experience in a similar Credit Control role
• Ability to work independently and manage multiple priorities to meet deadlines.
• Strong understanding credit control and account reconciliation.
• Proficient in Microsoft Excel
• Excellent communication skills

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.