Team Administrator

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.

The Mental Health Access Team West & Central have an opportunity to recruit three full time Team Administrators to support the West locality. You will work within a multidisciplinary team completing a variety of administrative tasks to support the team.

You will need to be a motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work.

We are a supportive, competent and caring team. We aim to provide high quality administrative support services across the West locality to improve the safety, health and well‑being of the people within our area.

Please note* To apply for this post you must have the relevant administrative qualifications and demonstrate the appropriate experience within this field of work.

Shortlisting for this vacancy is due to commence on 09/03/2026 and the proposed interview date is 23/24/03/2026.

The successful applicant will be expected to provide a high standard of comprehensive administration service including:

• processing of referrals
• making and receiving calls to service users and other personnel
• booking appointments and maintaining nurses diaries
• accurately recording onto the patient records system
• typing of correspondence
• supporting the team with other appropriate admin tasks.

The applicant will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated. This is a varied role and can be demanding at times whilst supporting the clinical team.

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all‑age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person‑centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust's Values in their everyday life and we use a values‑based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust's Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust's Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

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