Sales Assistant - Hydrista

About waterdrop®

Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco‑friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre‑filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000 retail and branded stores, we can’t wait to take this journey to the next level – together with you!

• Fulltime or Part‑time / Zero hours / Working students

• Be an Ambassador for our Brand, Values and Product.
• Demonstrate our Retail Core Values: “Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.”
• Provide excellent customer service and surpass customer expectations at every opportunity; assist customers to match their buying needs.
• Identify customer needs and answer product‑related questions about price, quality, features and benefits.
• Capture customer data to expand our database and customer loyalty.
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions, and making appropriate recommendations to the management team.
• Deliver product excellence by maximizing product knowledge with relevant recommendations through our 6‑Drop Selling Ceremony.
• Attend and participate in store meetings and training sessions as required by your manager.
• Maintain good communication with colleagues and maintain a positive attitude, open to constructive feedback.
• Maintain brand standards on visual display, merchandising, cleanliness and general housekeeping.
• Follow policies and procedures to protect stock, customer records and cash handling.
• Adhere to time‑keeping and attendance policies; open and close the store as required.
• Be aware of Health & Safety requirements in the store.

• Approachable and available to assist customers with their shopping experiences.
• Enthusiasm and commitment to always provide excellent customer service.
• Willingness to adapt and take on new challenges.
• Strong selling skills.
• Always presents a professional image.
• Ability to multitask.
• Maintains professionalism under all circumstances.
• Works effectively and efficiently alone and in the team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrated retail sales experience in a customer‑focused environment.

• An ambitious and international team with whom fun is by no means neglected.
• Individual development opportunities in one of the fastest growing e‑commerce companies in Europe.
• Discounts on‑and offline on your waterdrop® purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met.