Customer Assistant - Food; Night - Cheshire Oaks

Overview

Join M&S as a Customer Assistant in our Food section, where you ll become at the frontline of the UK s fastest growing retailer. We re not just looking for someone to fill shelves — we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we re driving.

We re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You ll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products to our customers. Through remarkable service you ll make sure our customers feel truly valued every time they shop with us.

• Week 1:
  Sunday 21:00-07:00;
  Wednesday 21:00-07:00;
  Thursday 21:00-07:00;
  Friday 21:00-07:00
• Week 2:
  Monday 21:00-07:00;
  Tuesday 21:00-07:00;
  Friday 21:00-07:00;
  Saturday 21:00-07:00

This job role involves working through the night and this means we can t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

• Thrives in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest, and contributes to driving sales.
• Uses digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and ensure products are available when customers need them.
• Maintains a positive, high-energy team environment and supports colleagues in delivering a seamless customer experience.
• Is flexible to work across various areas of the store and adapt to changing retail demands; no two shifts look the same.
• Engages frontline with customers, providing knowledgeable product information and proactive service.

This is a frontline role, not for the faint-hearted. If you are ready to roll up your sleeves, there is huge opportunity.
Are you ready for it? Take Your Marks and apply today.