Deputy Store Manger - Cheshire Oaks Outlet

Dr.Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are looking for a fearless, commercially aware Deputy Store Manager to help lead and inspire the team at our fast paced & exciting Oxford Circus store.

As Deputy Store Manager, you’ll be the right hand to the Store Manager, taking a proactive leadership role in driving commercial success, operational excellence, and team development. You’ll lead from the front, embedding a coaching culture, and ensuring that every customer receives an exceptional and unforgettable experience. You’ll also play a key role in executing long-term strategic objectives and ensuring the continuous growth of Dr.Martens.

tens, we live and breathe our 3 core values — they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs.
BE YOURSELF
. ACT COURAGEOUSLY
. SHOW YOU CARE
. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

• Own and lead all stock and inventory operations, ensuring exceptional accuracy, availability and stock flow to maximise sales opportunities, minimise loss and support a positive customer experience.
• Create and maintain a highly organised, efficient back-of-house operation that supports high trading volumes, rapid replenishment and operational excellence.
• Drive strong stock discipline across the store, coaching and developing the team on inventory processes, replenishment standards, loss prevention and commercial stock management.
• Act as a keyholder and trusted leader, confidently stepping into full store leadership when required and supporting the wider management team in delivering store performance.
• Partner closely with Store Manager / Regional Manager / Merchandising to ensure stock levels, allocations and merchandising support commercial objectives, promotional activity and customer demand while maintaining brand standards.
• Maintain a visible presence on the shop floor, leading by example in customer service, supporting peak trading periods and ensuring every customer receives an engaging and seamless Dr. Martens experience.
• Drive operational excellence that enables an efficient, well-stocked and customer-focused shopping experience, ensuring product availability never becomes a barrier to conversion.

Your technical capability will go hand in hand with our DM Way success factors:

• Develop
  : create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
• Lead
  : set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
• Explore
  : place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
• Invent
  : champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect
  : promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
• Influence
  : communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive
  : cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
• Organise
  : balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• G…