Apprentice Parts Advisor

Apprentice Parts Advisor – Mercedes-Benz Cheshire Oaks

Learn skills that will set you up for life.

Join our fun and friendly team as an Apprentice Parts Advisor and start earning right away while you gain your new qualifications. As the automotive industry changes and evolves, so will you - and we'll be right there to support you. This is a place where you can explore new opportunities and career ambitions while learning from the best.

• Enjoy 33 days of annual leave
  (including bank holidays) to rest and recharge
• Save money every day with
  our exclusive retail discounts
• Drive a great deal
  with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work
  with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less
  with our cycle-to-work scheme
• Prioritise your wellbeing
  with dedicated support for you and your family
• 24/7 access to healthcare professionals
  , ensuring you get the expert advice you need quickly and easily
• Make a difference
  with a paid day to volunteer in your community
• Invest in your future
  with our company share purchase plan
• Earn financial rewards
  when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance
  with the option to increase cover

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.

Initially working towards a Level 2 Retailer Apprenticeship you will learn the key principles, practices and skills that underpin the role.

Every day is different within our Parts Department, so you will have a varied role. Some of the day-to-day duties include:

• Building and maintaining relationships with internal and external customers both in person and over the phone
• Developing relationships with other departments
• Preparing orders
• Stock Control/ Management
• Processing Warranty Claims and Payments
• Identifying Parts
• Marketing and Visual Merchandising
• Managing logistics including organising and arranging deliveries

We can teach you all the points above, but ultimately, we’re looking for an enthusiastic, hardworking individual to join our team and embark on an exciting career. You’ll have excellent earning and progression opportunities available to you upon completing your apprenticeship - a fully qualified Parts advisor!

• Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.
• Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
• In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.
• This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of this 15-17 months programme, dependent on the brand you work with, you will receive the following:

• Level 2 Retailer Standard

Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Punctual and being…