Technical Sales Manager

IP Data Systems (IPDS) was founded in 2007 by a team of industry veterans and has experienced strong reference-driven growth through exceptional customer satisfaction ever since. Headquartered in Ellicott City, Maryland, IPDS has a regional Mid-Atlantic focus with national and global reach. IPDS works with technology leaders to provide IT and Workforce transformation solutions for our clients. We combine industry-leading technologies with world-class engineering talent to modernize IT infrastructure, enable cloud operations, and leverage today’s modern workforce.

You will join a team of experienced architects and engineers, providing objective expertise and implementation services on IT products, industry best practices, proven methodologies and emerging architectures around a variety of IT challenges.

As a Technical Consultant you will act as part of a Professional Services team, work productively with other Consultants, Architects, Project Managers, Pre-Sales, and other internal & external resources to ensure that the customer succeeds in their objectives. The Technical Consultant is responsible for delivering individual project consulting and technical expertise in data center infrastructure systems, integrations and data migration for IPDS projects throughout the project lifecycle.

You will represent IPDS, successfully delivering solutions and services to demonstrate the IPDS value proposition to the customer. You will work on projects/assignments ranging from basic to complex in scope leveraging technical and industry best practices and proven IPDS methodologies to deliver project tasks.

• Provide technical support for proof of concepts and demonstration/prototypes
• Provide input into, and generate documentation, to support effort estimates, and/or customer response documentation/Statement of work (SOW)
• Provide marketing of IPDS to customers through engagement and interaction
• Perform intelligence gathering for sales and service opportunities while engaging with customers, partners and vendors

• Maintain effective relationships with vendors, customers, and technical peers to support effective delivery
• Under guidance and in line with project processes and messaging, interact with the customer to support the management of customer expectations and support customer satisfaction
• Manage stakeholders’ expectations
• Provide information and feedback to internal or external customers in a timely, accurate and appropriate manner, as required by defined project activities, ensuring that key messages are communicated effectively

• Delivery individual project consulting and technical expertise in systems infrastructure, integrations and data migration for IPDS projects throughout the project lifecycle (including infrastructure/ performance/ migration and/or integration/testing/deployment/production support/post implementation support) in order for the solution to be delivered successfully and provide value to the customer
• Understand the context of the customer project, key deliverables and engagement methods
• Understand the work breakdown for the assigned work stream, any associated project plan, its relationship to other work streams and the overall customer solution
• Provide support for estimation of time frames, work package breakdown, capability definitions required to successfully implement the project
• Provide accurate and timely information to technical team lead or project management team
• Contribute to the generation of relevant level of project support documentation in line with IPDS Project Management Methodology and customer expectations
• Support the review of technical implementation experiences with project delivery team, capturing and sharing lessons learnt as part of the project review and close activities
• Effectively comply with project change management rules for the project

• Work with Pre-Sales engineers to scope, design and or enhance project deliverables
• Understand customer’s business goals, objectives and needs and the…