Case Manager; Service Coordinator

Looking for a job working in your community and advocating for those underserved individuals? See below!!

Service Coordination, Inc. (SCI) is looking for Service Coordinators with a passion to serve and work within your community – people who love what they do and who are ready to finally be taken care of to the same degree that they care for others!

• We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certifications
• We reimburse for all travel and offer a quarterly bonus potential
• Generous Team Member Referral Program
• Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay
• Extensive paid training and employer-provided laptop and cell phone
• Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews

Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.

Even during the COVID-19 shutdown, our Service Coordinators didn’t miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We’d love to see what you bring to the table!

• By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.
• Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.
• You will be eligible for mileage reimbursement at the federal rate.

SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.

Provide Case Management services to individuals who have an intellectual or developmental disability. Primary objective s of this position include establishing positive working relationships through a solution-based approach, routinely exploring options, areas of interest and preferences for each person served, establishing and monitoring an annual Person-Centered Plan (PCP) that identifies outcomes, outlines required support, and ensures ongoing services and continuous evaluation of service quality.

Meet state-mandated requirements for all duties of the Service Coordinator role and ensure that the services provided meet state-mandated standards.

All SCI Team Members are expected to: ensure services follow the organization’s mission, core values and policies; follow HIPAA and confidentiality procedures; collaborate with peers, leadership and support areas; actively participate in meetings and trainings; maintain compliance with federal, state and local employment laws; follow person-centered planning principles; and foster a culture that values diversity.

• Advocate on behalf of individuals, provide resource information and educate them to become more self-determined.
• Provide education to individuals and their families, and on how to…