Technical Sales Manager

Technical Sales Manager at IPDS

IP Data Systems (IPDS) was founded in 2007 by a team of industry veterans and has experienced strong reference-driven growth through exceptional customer satisfaction. Headquartered in Ellicott City, Maryland, IPDS focuses on the Mid-Atlantic region with national and global reach. IPDS works with technology leaders to provide IT and Workforce transformation solutions for our clients. We combine industry-leading technologies with world-class engineering talent to modernize IT infrastructure, enable cloud operations, and leverage today’s modern workforce.

Job Description

IPDS seeks a motivated Technical Sales Manager to join our team and help drive IT and workforce transformation solutions for clients. You will work with experienced architects, engineers, and pre-sales to deliver IPDS value to customers and to support project delivery from concept through implementation.

Responsibilities

• SALES SUPPORT & SERVICES OPPORTUNITY MANAGEMENT
• Provide technical support for proofs of concepts and demonstration/prototypes
• Generate documentation to support effort estimates and customer responses (SOW)
• Support marketing of IPDS to customers through engagement and interaction
• Conduct intelligence gathering for sales and service opportunities with customers, partners, and vendors
• CUSTOMER ENGAGEMENT & RELATIONSHIP MANAGEMENT
• Maintain effective relationships with vendors, customers, and technical peers to support delivery
• Interact with the customer to manage expectations and support customer satisfaction, under guidance and in line with project processes
• Manage stakeholders’ expectations and provide timely, accurate information to internal or external customers
• Solve for clear, consistent messaging and communications within defined project activities
• PROJECT DELIVERY
• Deliver individual project consulting and technical expertise in systems infrastructure, integrations, and data migration across the project lifecycle
• Understand the customer project context, key deliverables, engagement methods, and work breakdown
• Assist with time frames, work package definitions, and capability requirements for successful implementation
• Provide accurate and timely information to the technical team lead or project management team
• Contribute to project support documentation in line with IPDS methodologies and customer expectations
• Support lessons learned and project close activities; comply with change management rules
• SOLUTION DELIVERY
• Collaborate with Pre-Sales to scope, design, or enhance project deliverables
• Understand the customer’s business goals and needs
• Support Architecture tasks with Infrastructure or Technical Architects
• Perform infrastructure design, sizing, and performance tuning for deployments
• Install and configure operating systems, databases, storage, VMware solutions; support data migration activities
• Develop test strategies/plans, execute tests, report results, and resolve issues
• Facilitate knowledge transfer and customer staff development
• KNOWLEDGE SHARING/REUSE AND PRACTICE PARTICIPATION
• Collaborate to support organizational knowledge sharing
• Contribute to deployment standards, processes, and policies
• Maintain awareness of latest technical trends and apply best practices in daily work

Qualifications

• United States citizenship required
• BS/BA in related discipline or equivalent combination of experience and education
• Three (3)+ years of experience in a substantial subset of the responsibilities
• Experience in data center infrastructure build and deployment, including DellEMC, Cisco, VMware, Nutanix, Commvault, Microsoft, Linux, and related technologies
• Ability to work independently on routine assignments and with light supervision on new tasks
• Willingness and availability to work core hours required by IPDS or customer projects
• Valid driver’s license
• Ability to lift 50 lbs. of equipment

Desirable Certifications

• Dell Technologies Implementation Engineer – 1 or more platforms
• Cisco CCNA or greater
• VMware VCP or greater
• ITIL 4
• MCSE

Additional Details

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development

We’re not displaying other roles here, but IPDS is actively hiring and encourages qualified applicants to apply.

Location:

Baltimore, MD