Human Centered Design; HCD Lead Security Clearance

Human Centered Design (HCD) Lead with Security Clearance

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DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at:

Candidate must have or be willing to obtain a Public Trust Clearance.

• Bachelor's or Master's degree in Computer Science, Graphics/UX Design with at least 8 years of progressive experience in HCD, UX, or service design, with at least 3 years in a leadership role.
• Demonstrated expertise in applying HCD methods across the entire design lifecycle – from research to delivery.
• Proven ability to influence and collaborate with executive stakeholders.
• Strong facilitation and storytelling skills for cross‑functional alignment.
• Experience in developing design roadmaps and service blueprints that align with business outcomes.
• Capable of leading multi‑disciplinary teams (designers, researchers).
• Experience in agile or lean environments, integrating HCD within iterative delivery cycles.
• Location – Remote.

• Strong strategic thinking and systems thinking skills – ability to connect insights to business strategy and program goals.
• Proficiency with design and collaboration tools (e.g., Miro, Figma, Confluence, Mural, Jira).
• Deep understanding of HCD and Design Thinking methodologies.
• Hands‑on experience in facilitating workshops and sessions with stakeholders for generating new ideas.
• Set HCD goals and establish measurable KPIs to demonstrate progress and ROI.
• Collaborate with team to identify improvement opportunities and prioritize initiatives.
• Translate business vision into design strategies that enhance user experiences.
• Foster a culture of experimentation and evidence‑based design.
• Drive continuous discovery and feedback loops throughout the product lifecycle.
• Work with product teams, business and system owners to ensure human‑centered outcomes in implementation.
• Maintain HCD frameworks, toolkits and playbooks and spearhead HCD best practices across the division.

The proposed salary range for this position in Maryland is $130,000 to $170,000. Final salary will be determined based on various factors.

Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives.

Equal Opportunity Employer including Disability/Vets.

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• Mid‑Senior level

• Full‑time

• Design, Art/Creative, and Information Technology
• IT Services and IT Consulting