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Help Desk Lead — TS​/SCI w​/Poly, Systems Engineering

Job in Ellicott City, Howard County, Maryland, 21042, USA
Listing for: Peraton
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Peraton in Maryland seeks an experienced Help Desk Lead to oversee customer support and ticket management for a suite of data management applications. You will serve as the primary point of contact for customers, coordinate issue resolution, and ensure help desk operations run efficiently from intake through closure.

Qualifications include 14 years of SE experience in programs of similar scope and a Bachelor’s degree (or 5 years substitution), strong communication skills, JS/Confluence

Consider building your career as a Help Desk Lead — TS/SCI w/Poly, Systems Engineering at Peraton.

Step into the Help Desk Lead — TS/SCI w/Poly, Systems Engineering role at Peraton in MD, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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