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Secret-Cleared Service Desk Technician – Tier 1​/Support

Job in Ellicott City, Howard County, Maryland, 21042, USA
Listing for: Kwaan Bear Technology
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 80000 USD Yearly USD 55000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Secret-Cleared Service Desk Technician – Tier 1/2 Support

Kwaan Bear Technology is seeking a Service Desk Technician – Associate to provide Tier 1 and Tier 2 support to end users at Aberdeen Proving Grounds, MD. The role focuses on resolving hardware, software, and peripheral issues and escalating complex cases as needed.

This position requires an Active Secret Clearance, DoD 8570/8140 compliance, and ITIL v4 Foundation with CompTIA Security+ CE. You will collaborate with network services and engineering teams under the Technical Lead.

We invite applications for the Secret-Cleared Service Desk Technician – Tier 1/2 Support position located in MD, United States.

Join us at Kwaan Bear Technology as our next Secret-Cleared Service Desk Technician – Tier 1/2 Support in MD, United States.

We are currently recruiting a Secret-Cleared Service Desk Technician – Tier 1/2 Support for our team in MD, United States.

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